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Thank you for coming to our online store! We respond to email inquiries within 48 hours (including evenings & weekends) providing we have been given a working email address. We are an online store so we are set-up to respond via email the quickest, as it is available 24 hours a day - 7 days a week, regardless of your location and time zone. We are happy to help our customers so do not hesitate to contact us with your inquiries, questions, etc.
Order Status - You are welcome to contact us via email regarding an order status, although once it leaves us we will have to track it the same way you would. Please see our Shipping page for some very helpful information. When your order ships you should receive a Google generated notification that gives you the tracking number(s) for your purchase.
Contact us by email address:sales@ribbonsandfavors.com
Contact us by mail: Ribbons and Favors, P.O. Box 1613, Ferndale, WA 98248
Email Orders: If you are having trouble with Google Checkout and would like us to send you an invoice we will be happy to do so. Contact us with your product information, your email address, your phone number and mailing address. We will provide you with a Google Checkout generated invoice for you to return to us with payment. You will still have to set up a Google Account to complete the transaction. See Google Checkout page for additional information. |
